Legal

Refunds

Last updated October 2026

14 days to change your mind, no questions asked.


Draft for review. Have a lawyer check this page before launch and fill in the details in brackets.

If Neo Home TV isn't for you, write to support@neohometv.app within 14 days of buying with the email you paid with. We refund the full amount to your original payment method, usually within 5 to 10 days.

After a refund the licence is switched off and your TVs return to the trial-ended state. Your apps keep opening as normal.